Hacienda Encantada Resort & Spa

What I really liked about the property was the location, the view, and the staff. Upon arrival, the room booked through booking was not as described, we did not have ocean views although it was explained ocean view means you can lean out and see the ocean from your balcony which we could, but we did not have a separate living space which was absolutely necessary since I was traveling with two female friends. I spoke to the concierge and she offered an upgrade at what I thought was a fair price and the room we were given was absolutely gorgeous and we had our own private Butler, who I thought was more like a concierge. There was a large variety of restaurants and the service was always good. Our Butler Enrique was amazing and I did the club sales tour, which was kind of like a timeshare and I didn’t feel that it was too high-pressure when I said no.

The setting of the resort by the sea was breath-taking! The grounds were more beautiful than expected. Our room had spectacular views. The service of the staff exceptional. They made us feel very welcome and pampered. Tips were appreciated. The food was delicious ! The spa was amazing also. We will definitely be back!

Food was really good! Typically with All Inclusive's, I expect to be eating average or subpar food but this hotel had great options. My favorite restaurant on the property was the trajinero! Staff was also very kind. Gustavo, working at the Patio restaurant by the pool was the best! He was eager to help my group and always had a great attitude! He was a big part of our trip being so great!

The pools and jacuzzis were amazing, especially the adults only with a swim up bar. The food was delicious. Staff was friendly. I also loved the amenities in the room, view, and balcony furniture.

1- Perfect location overlooking the ocean, interior decoration tastefully showcasing Mexican colours & style against classical wooden furniture. 2- Adults only pool section had the most stunning view out towards the coastline, incredibly relaxing watching and listening to the waves crashing 4- We ate at the Italian pizza place and appreciated the gorgeous view again. 5 - Staff were friendly and made the stay enjoyable. 6 - Room with ocean view is a must, was the center piece of our stay with balcony overlooking the Pacific with view towards Cabo